To give you a greater understanding of our services we have comprised a detailed Frequently Asked Questions which covers all of the services we offer, if you have any further questions please do not hesitate to give us a call or send us an email
Repatriation Medical Services offers comprehensive medical repatriation services, including air and road transfers, coordination with airlines and ground transportation, assistance with medical clearances, and liaison with healthcare providers.
Our experienced medical escorts and ambulance crews are dedicated to ensuring patient comfort and well-being throughout the transfer process. We provide compassionate care, tailored assistance, and access to necessary medical equipment to ensure a smooth and comfortable journey.
In cases where patients require continuing care in their destination country, our medical escorts work closely with patients, families, and treating doctors to determine the safest and most appropriate final destination. We liaise with local hospitals and speciality teams to arrange acceptance and ongoing care as needed.
Yes, we can manage the booking of all travel services on behalf of our clients, ensuring best value for money and appropriate accommodations and flights. Alternatively, we can provide guidance and assistance for clients who wish to make their own travel arrangements.
Our team works diligently to ensure that all necessary documentation, including proof of fitness to fly, is in place prior to the flight. We liaise with treating doctors and airlines to facilitate the submission and review of required documentation, ensuring compliance with airline protocols.
We assess oxygen needs as part of our repatriation planning process and coordinate with airlines to arrange for portable oxygen concentrator devices or onboard oxygen, depending on the duration of the flight and the patient’s needs.
Our team coordinates with experienced ambulance services to facilitate safe and comfortable transfers for patients travelling by stretcher. We arrange for ground transportation, rest and recuperation as needed, and ensure the assistance of experienced healthcare professionals throughout the journey.
For patients requiring ongoing care, our team liaises with local hospitals and speciality teams to arrange acceptance and coordinate ongoing care as needed. We ensure seamless communication and collaboration to promote continuity of care for the patient.
Our experienced medical escorts and ambulance crews are trained to handle a wide range of medical conditions and emergencies with precision and professionalism. We adhere to strict safety protocols and procedures to ensure the safety and well-being of our patients at all times.
We take a personalised approach to each transfer, working closely with patients, families, and healthcare providers to accommodate specific medical needs and preferences. Our team strives to ensure that every aspect of the transfer is tailored to meet the individual needs and preferences of our patients.
Repatriation Medical Services adheres to strict privacy and confidentiality protocols in accordance with data protection laws. We ensure that all patient information is handled securely and only accessed by authorised personnel involved in the repatriation process.
We accommodate special dietary needs and preferences by coordinating with airlines and ground transportation providers to arrange for appropriate meals or snacks based on the patient’s dietary requirements.
Yes, we can provide guidance and assistance with arranging travel visas or meeting entry requirements for international transfers, ensuring that patients have the necessary documentation for their journey.
Our team coordinates with accessible transportation providers and airport assistance services to accommodate patients with mobility restrictions, ensuring that they have the necessary support and assistance throughout the transfer process.
We arrange for language interpretation services as needed to ensure effective communication between patients, medical escorts, and healthcare providers, accommodating language preferences and ensuring clear understanding throughout the transfer process.
Yes, we can assist with arranging accommodation for family members or companions travelling with the patient, ensuring that they have access to comfortable and convenient lodging near the patient’s destination.
Our experienced medical escorts and ambulance crews are trained to handle transfers for patients with complex medical conditions or equipment needs. We coordinate with healthcare providers to ensure that all necessary equipment and accommodations are in place for the patient’s journey.
Our medical escorts are trained to assist with medication management during the transfer, ensuring that patients receive their medications as prescribed and adhere to strict medication schedules as needed.
Yes, we can provide medical escorts who speak specific languages or have cultural understanding, ensuring effective communication and sensitivity to cultural preferences throughout the transfer process.
We coordinate with airlines and ground transportation providers to ensure that patients requiring specialised medical equipment or devices have access to them throughout the transfer process, ensuring their safety and comfort.
Yes, we can assist with arranging medical appointments or follow-up care upon arrival at the patient’s destination, coordinating with local healthcare providers to ensure continuity of care and support for the patient.
Our experienced medical escorts and ambulance crews are trained to respond to medical emergencies with professionalism and efficiency. We have protocols and procedures in place to ensure that patients receive appropriate medical attention and support in the event of an emergency.
Yes, we can assist with arranging ground transportation to and from airports or medical facilities, ensuring that patients have access to safe and reliable transportation throughout their journey.
Our medical escorts are trained to provide assistance with personal care or hygiene needs as needed, ensuring that patients are comfortable and cared for throughout the transfer process.
Our medical escorts are trained to provide emotional support and counselling to patients as needed, offering reassurance, empathy, and companionship throughout the transfer process.
Yes, we can assist with arranging pet transportation for patients with service animals or pets, ensuring that they are able to travel with their companion animals safely and comfortably.
Our experienced team closely monitors weather conditions and natural disaster alerts to ensure the safety and well-being of patients during transfers. We have contingency plans and protocols in place to adjust transfer arrangements as needed to ensure patient safety.
Yes, we can assist with arranging accommodation for patients and their families during extended hospital stays or medical treatments, ensuring that they have access to comfortable and convenient lodging near the medical facility.
We coordinate with airlines and ground transportation providers to ensure that patients requiring assistance with mobility aids or medical devices have access to them throughout the transfer process, ensuring their safety and comfort.
Yes, we can provide guidance and assistance with arranging medical insurance or financial assistance for patients requiring medical repatriation, helping to alleviate financial burdens and ensure access to necessary medical care and support.